PNH logo

Information technology

Software built for the people who have to run it afterwards

Technology is one of PNH’s two main fields. We design and implement software — and the other field is where it gets tested: the traceability, specification and scheduling problems in agriculture are the same problems software is good at, so we build for our own operations before we build for anyone else’s.

When you need us

Your business may be facing one of these situations

These are the needs PNH is asked about most often. If your situation is different, talk to us and we will work out an approach that fits.

  • Excel no longer keeps up with how the business runs
  • A website that no longer matches the company’s image and operations
  • An existing system that needs to be developed and completed further
  • Reaching and serving customers directly inside Zalo
  • A process that depends too heavily on one person’s experience
  • Taking over and developing a system another firm built

What we do

Technology solutions for real-world needs

PNH looks into every requirement before proposing a solution. The scope of work, the deliverables and each side’s responsibilities are set out clearly from the start. If what you need is not among the services below, talk to us and we will work out an approach that fits.

  • A laptop displaying code, linked to the online services it connects

    Website design

    A website that reflects the company properly and makes managing and updating content straightforward.

    From company and product websites through to campaign pages, PNH works with you to settle the structure, content and experience before design and development begin.

    Read more
  • Two colleagues working through notes together beside a laptop

    Software consulting and implementation

    A clear understanding of what you need before choosing or investing in a software solution.

    PNH reviews your processes with you, identifies the problems worth solving and weighs the options that fit: adopting an existing solution, improving the current system, or building something new. Where it helps, PNH can stay alongside you through the implementation.

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  • A desktop monitor showing an enterprise application dashboard

    Web application development

    An application built around the business’s real needs and the way it actually operates.

    From admin dashboards, portals and order management through to customer-facing and internal operating tools, PNH builds solutions that fit how they will be used rather than confining the business to a ready-made template.

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  • Two laptops set up at a shared desk in a bright office

    Software outsourcing

    Software development capacity when the business needs it, without expanding the in-house team.

    PNH can take on a work item, a module or a defined part of the work, working alongside your existing team and handing over the full source code as agreed.

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  • A phone showing its home screen of applications

    Mobile app development

    An application built from how customers and the business will actually use it.

    iOS and Android development, with a technology approach chosen to suit each product’s features, users, operating capacity and direction of growth.

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  • Reading glasses resting on a notebook of handwritten notes beside a laptop

    IT training

    Your team understands the system, runs it, and steadily takes ownership of it.

    Training tied to the real system and the real work, so the team gains the knowledge, tools and source code they need to run, maintain and develop the system after handover.

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  • A person using a phone with one hand while working at a laptop

    Zalo Mini App

    Bringing the company’s products and services closer to customers, right inside Zalo.

    Zalo Mini Apps for ordering, booking, loyalty, customer care and other interactions, without building a separate standalone app. Reaching and serving customers on a platform they already use.

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  • An aerial view of the durian orchard in cultivated rows around the packhouse

    Crop area management

    Know what is in each growing area, when it is due, and how much to expect.

    Crop area software built from the work PNH already does each season: recording area and variety, tracking a season as it progresses, projecting harvest timing and volume, and keeping the traceability record that travels with each consignment.

    Read more
  • A person typing at a laptop on a white desk, seen from above

    IT resourcing

    Specialists added when your project needs more capacity.

    People working directly alongside your team, following your processes and management arrangements for an agreed period.

    Read more

How we work

Six stages from first conversation to handover

The same shape whatever the service. What changes between a website and a placed team is the size of each stage, not whether it happens.

  1. First conversation

    You describe what is going wrong today. We say whether this is work we should be doing, and whether software is even the right answer to it.

    You give
    The problem in your own words
    You get
    A straight answer about fit, including no
  2. Scope

    We look at how the work is done now, with the people who actually do it, and write down what the software has to do — and what it explicitly will not.

    You give
    Time with the people doing the work
    You get
    A written scope, including what is out of it
  3. Plan and estimate

    Cost and sequence against that scope, with the assumptions written beside them. If an assumption turns out to be wrong, you can see which number moves.

    You give
    Your decision on the scope
    You get
    A phased plan, a price, and the assumptions behind both
  4. Build in increments

    Work is delivered in pieces you can open and use, not held back for one reveal at the end. Priorities can change between increments.

    You give
    One person who can answer questions
    You get
    Something usable at the end of each increment
  5. Testing and go-live

    Your people test it on real work before it goes live. Data is migrated, checked against the old system, and the switch is planned around your operations rather than ours.

    You give
    Your sign-off and the data to migrate
    You get
    The system live, with the migration verified
  6. Handover and support

    Source code, documentation and training go to your team, and the support window is agreed in writing. The measure of a handover is whether you could take it to another supplier.

    You give
    The team who will run it
    You get
    Source, documentation, training and an agreed support window

How we work

What we commit to on every engagement

These apply whether the work is a single website or a team placed alongside yours.

  • You own what we build

    Source code and intellectual property transfer to you. There is no component you have to keep paying us to hold, and no part of the system only we can change.

  • Scope before estimate

    We write down what the work covers before quoting it. An estimate given before the scope is understood is a number chosen to win the conversation, not to be met.

  • Built to be handed over

    Documentation is written as the work is delivered and the team is trained on the real system. The measure of a handover is whether you could take it to another supplier.

Questions

Questions we are asked before the first meeting

If the answer you need is not here, ask it directly — a question we cannot answer straight is worth knowing about early.

You are an agricultural company. Why are you writing software?
Because we needed it ourselves. Traceability, specifications, scheduling and stock are software problems before they are agricultural ones, and the team that builds for our own operations is the team that builds for clients. Agriculture remains our main business; this is a second one, run properly rather than as a side line.
Do you work with businesses outside agriculture?
Yes. Nothing in the list of services is specific to agriculture, and most of it — websites, internal applications, mobile apps, resourcing — is the same work in any industry. Where our own sector does help is when a client is moving physical goods, because we have had to solve those problems for ourselves.
Who owns the code when the work is finished?
You do. Source code and intellectual property transfer to you, and the handover includes the documentation needed to run it. There is no component we keep hold of, and nothing in the system that only we can change.
How is the work priced?
Two ways, depending on how firm the scope is. A fixed price against a written scope where the requirement is settled, or an agreed monthly rate for a dedicated team where it is still moving. We will tell you which one fits and why. We do not quote before the scope is written down, because a number given earlier than that is chosen to win the conversation rather than to be met.
Can you take over a system somebody else built?
Often, yes — but only after reading it. We start with a paid review of the code, the data and how it is deployed, and report back on what it would take to maintain or extend it. That report is yours whether or not you continue with us. Agreeing to take over an unseen system is how both sides end up in a difficult position.
We do not know what we need yet. Is it too early to talk?
No — that is the right time. The first stage is a conversation about the problem, not the solution, and it costs you nothing. If it turns out that what you need is a change to a process rather than software, we would rather say so than sell you a system.

Next step

Tell us the problem before the solution

The most useful first conversation is about what is going wrong today, not about which technology to use. Send us that and we will tell you whether we are the right people for it.

We will review your information and reply once we have received your enquiry.