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IT service

Zalo Mini App

A presence inside the app most Vietnamese customers already have open.

A person using a phone with one hand while working at a laptop

What we do

What the engagement includes

Zalo Mini Apps for ordering, booking, loyalty and customer care — reaching customers without asking them to install anything.

  • Designed within the Zalo platform rules rather than against them
  • Zalo login and customer identification
  • Order and payment flow where the case needs one
  • Connection to a Zalo Official Account for messaging
  • Submission taken through Zalo review to publication

Who this is for

Who this is for

The situations this service was set up for. If none of them is yours it does not mean no — it means ask.

  • Retailers and services whose customers use Zalo every day
  • Businesses who want ordering or booking without an app install
  • Companies already running a Zalo Official Account

How we work

How work on this starts

The first three stages. The full six run the same way whichever service you come in through.

  1. First conversation

    You describe what is going wrong today. We say whether this is work we should be doing, and whether software is even the right answer to it.

    You give
    The problem in your own words
    You get
    A straight answer about fit, including no
  2. Scope

    We look at how the work is done now, with the people who actually do it, and write down what the software has to do — and what it explicitly will not.

    You give
    Time with the people doing the work
    You get
    A written scope, including what is out of it
  3. Plan and estimate

    Cost and sequence against that scope, with the assumptions written beside them. If an assumption turns out to be wrong, you can see which number moves.

    You give
    Your decision on the scope
    You get
    A phased plan, a price, and the assumptions behind both

Questions

Questions we are asked before the first meeting

You are an agricultural company. Why are you writing software?
Because we needed it ourselves. Traceability, specifications, scheduling and stock are software problems before they are agricultural ones, and the team that builds for our own operations is the team that builds for clients. Agriculture remains our main business; this is a second one, run properly rather than as a side line.
Do you work with businesses outside agriculture?
Yes. Nothing in the list of services is specific to agriculture, and most of it — websites, internal applications, mobile apps, resourcing — is the same work in any industry. Where our own sector does help is when a client is moving physical goods, because we have had to solve those problems for ourselves.
Who owns the code when the work is finished?
You do. Source code and intellectual property transfer to you, and the handover includes the documentation needed to run it. There is no component we keep hold of, and nothing in the system that only we can change.
How is the work priced?
Two ways, depending on how firm the scope is. A fixed price against a written scope where the requirement is settled, or an agreed monthly rate for a dedicated team where it is still moving. We will tell you which one fits and why. We do not quote before the scope is written down, because a number given earlier than that is chosen to win the conversation rather than to be met.

Next step

Zalo Mini App

Describe what is in place today and what is going wrong with it. You will get a straight answer about whether this is the right service, and what it would take.

We reply to every enquiry within one working day.