ERP
One system where finance, stock, purchasing and sales read from the same numbers.
OpenSoftware product
AI chatbot
Routine questions answered at any hour, and everything else handed to a person with the context attached.
The catalogue
What the product does
A chatbot trained on your own material, answering on your website, Zalo or Facebook — and handing over to your team on the questions it should not answer itself.
- Trained on your documents, prices and policies rather than the open internet
- Answers in Vietnamese and English
- Handover to a person, with the conversation attached
- Runs on the website, a Zalo Official Account and Facebook
- A log of what was asked, so the gaps get filled
Who this is for
Who this is for
The situations this product was built for. If none of them is yours it does not mean no — it means ask.
- Businesses answering the same questions all day
- Teams receiving enquiries outside working hours
- Companies whose response time is costing them enquiries
How we work
How an implementation starts
The first three stages. Implementing a product runs the same way as building one: scope first, then a plan you can hold us to.
First conversation
You describe what is going wrong today. We say whether this is work we should be doing, and whether software is even the right answer to it.
- You give
- The problem in your own words
- You get
- A straight answer about fit, including no
Scope
We look at how the work is done now, with the people who actually do it, and write down what the software has to do — and what it explicitly will not.
- You give
- Time with the people doing the work
- You get
- A written scope, including what is out of it
Plan and estimate
Cost and sequence against that scope, with the assumptions written beside them. If an assumption turns out to be wrong, you can see which number moves.
- You give
- Your decision on the scope
- You get
- A phased plan, a price, and the assumptions behind both
Questions
Questions we are asked before the first meeting
You are an agricultural company. Why are you writing software?
Because we needed it ourselves. Traceability, specifications, scheduling and stock are software problems before they are agricultural ones, and the team that builds for our own operations is the team that builds for clients. Agriculture remains our main business; this is a second one, run properly rather than as a side line.
Do you work with businesses outside agriculture?
Yes. Nothing in the list of services is specific to agriculture, and most of it — websites, internal applications, mobile apps, resourcing — is the same work in any industry. Where our own sector does help is when a client is moving physical goods, because we have had to solve those problems for ourselves.
Who owns the code when the work is finished?
You do. Source code and intellectual property transfer to you, and the handover includes the documentation needed to run it. There is no component we keep hold of, and nothing in the system that only we can change.
How is the work priced?
Two ways, depending on how firm the scope is. A fixed price against a written scope where the requirement is settled, or an agreed monthly rate for a dedicated team where it is still moving. We will tell you which one fits and why. We do not quote before the scope is written down, because a number given earlier than that is chosen to win the conversation rather than to be met.
Other software products
CRM
Every customer conversation in one place, and a pipeline you can forecast from.
OpenProduction management (MRP)
A production plan that reflects real capacity, with materials ordered against it.
Open
Next step
AI chatbot
Describe how this work is done in your business today. You will get a straight answer about whether this product fits, and what implementing it would involve.
We reply to every enquiry within one working day.