PNH logo

Software products

Software that already exists, fitted to how you work

These are working products, not proposals. Each one is implemented around the process you already have — configured, migrated and handed over — rather than dropped in and left for you to bend the business around.

A building management dashboard with apartment, occupancy, revenue and maintenance figures

Who this is for

Most of these start from one of these situations

A product is only worth buying if it removes work somebody is doing by hand today.

  • Each department running its own separate system
  • A process that only exists inside one person’s spreadsheet
  • Numbers that have to be reconciled before anyone trusts them
  • Customers waiting on answers outside working hours
  • Payments matched to orders by hand
  • Reporting assembled by copy and paste each month

The catalogue

Eight products, each with a defined scope

If what you need sits between two of them, say so — most implementations do, and that is a scoping conversation rather than a problem.

  • Colleagues comparing printed plans and a tablet across a desk

    ERP

    One system where finance, stock, purchasing and sales read from the same numbers.

    Enterprise resource planning fitted to the way the business already runs — scoped by industry, budget and the people who will operate it, rather than switched on whole.

    Read more
  • A member of staff serving a customer using a tablet at a counter

    CRM

    Every customer conversation in one place, and a pipeline you can forecast from.

    Customer relationship management across contacts, opportunities, quotations and after-sales — set up around your sales process rather than a generic funnel.

    Read more
  • A control panel on an automated production line in a factory

    Production management (MRP)

    A production plan that reflects real capacity, with materials ordered against it.

    Manufacturing planning — bills of materials, work orders, capacity and material requirements — so production is scheduled against what the floor can actually do.

    Read more
  • A person working at a laptop showing a list of records

    Work management

    Everyone can see what they own, what is late, and what is waiting on them.

    Task and workflow management for teams — assignment, deadlines and approvals — with the reporting a manager needs and the simplicity a team will actually use.

    Read more
  • A small humanoid robot seated on a bench

    AI chatbot

    Routine questions answered at any hour, and everything else handed to a person with the context attached.

    A chatbot trained on your own material, answering on your website, Zalo or Facebook — and handing over to your team on the questions it should not answer itself.

    Read more
  • A customer paying by phone at a card terminal

    Payment gateway integration

    Customers can pay on your own site, and the payment reconciles itself to the order.

    Online payment connected through the provider’s API — cards, bank transfer, QR and e-wallets — so money and orders stop being two separate records.

    Read more
  • A house with a garden and a white fence

    Building management

    Service charges collected on time, requests tracked to closure, and residents who can see their own account.

    Apartment and building management — units, residents, service charges, access control and maintenance — with a resident-facing side as well as an office one.

    Read more
  • A rendered landscape of blocks and cryptocurrency tokens

    Blockchain and NFT

    A record of ownership or provenance that no single party can quietly rewrite.

    Blockchain and NFT applications — provenance, digital assets and smart contracts — built where a shared, tamper-evident record genuinely solves the problem.

    Read more

What it looks like

The software, not a description of it

A board of work items arranged in columns by stage
Work in columns by stage, so what is waiting on whom is visible without a status meeting.

How we work

Six stages from first conversation to handover

The same shape whatever the service. What changes between a website and a placed team is the size of each stage, not whether it happens.

  1. First conversation

    You describe what is going wrong today. We say whether this is work we should be doing, and whether software is even the right answer to it.

    You give
    The problem in your own words
    You get
    A straight answer about fit, including no
  2. Scope

    We look at how the work is done now, with the people who actually do it, and write down what the software has to do — and what it explicitly will not.

    You give
    Time with the people doing the work
    You get
    A written scope, including what is out of it
  3. Plan and estimate

    Cost and sequence against that scope, with the assumptions written beside them. If an assumption turns out to be wrong, you can see which number moves.

    You give
    Your decision on the scope
    You get
    A phased plan, a price, and the assumptions behind both
  4. Build in increments

    Work is delivered in pieces you can open and use, not held back for one reveal at the end. Priorities can change between increments.

    You give
    One person who can answer questions
    You get
    Something usable at the end of each increment
  5. Testing and go-live

    Your people test it on real work before it goes live. Data is migrated, checked against the old system, and the switch is planned around your operations rather than ours.

    You give
    Your sign-off and the data to migrate
    You get
    The system live, with the migration verified
  6. Handover and support

    Source code, documentation and training go to your team, and the support window is agreed in writing. The measure of a handover is whether you could take it to another supplier.

    You give
    The team who will run it
    You get
    Source, documentation, training and an agreed support window

Next step

Ask for a demonstration, not a brochure

The fastest way to judge any of these is to see it run against your own case. Tell us what you do today and we will show you the part that matters to you.

We reply to every enquiry within one working day.